Proactive Chats

A concept prototype: after a government AI agent answers a resident's question, it shows the next steps of that service, each with a reason, and sends a reminder only if the resident opts in.

Live: proactive.abbagani.com

Independent case study by Anvitha Abbagani, not an official Granicus product. Maple Town is a made-up town, and every service, step, date and contact in it is made up. Nothing is sent.

One self-contained index.html: no build step, no server, no outside requests. Open it in any browser. preview.png is only the image that link previews show.