313 Help
Free help, transit, parks and neighborhood facts for Detroit and the 74 other cities and townships its DDOT and
SMART buses reach, across Wayne, Oakland and Macomb counties — in an app that stores nothing about you, works with
no signal, and never sends you to a pantry that closed last month.
Live at https://313help.com — 2,025 listings in a release-signed bundle, rebuilt by a nightly publish job.
Who it is for
| What they get |
|---|
| Residents who need help | Food, a bed tonight, clinics, emergency rooms, urgent care, police and fire stations, Narcan, treatment, legal help, IDs, jobs, school, rent and utility help — two to four taps, ranked on the phone |
| People with no signal | Walking and bus directions computed on the phone from the bundle's own streets and routes: no network, no origin sent anywhere, honest ranges instead of times |
| Bus and rail riders | DDOT, SMART, QLINE, People Mover, Amtrak, intercity buses and park-and-ride on one offline map; reduced-fare ID help; one-tap hand-off to a trip planner or the Transit app |
| Cyclists and MoGo users | MoGo stations, bike lanes and the Joe Louis Greenway, segment by segment |
| Families and older adults | 302 parks, recreation centers, libraries, youth programs, senior meals and rides |
| Neighbors and block clubs | A page for each of Detroit's 205 neighborhoods and for each of the 75 cities and townships: help nearby, the place's own police line, and for Detroit, Hamtramck, Highland Park and Dearborn home sales beside permits, blight, Safe streets — exact numbers, never a ranking |
| Helpers | Community health workers, librarians, 211 operators, churches and outreach teams who look things up for someone else — and tell us when a listing is wrong |
| Spanish, Arabic and Bengali speakers | The whole interface in four languages; Arabic runs right to left |
| People using a screen reader, keyboard, switch or large text | Audited against WCAG 2.2 AA; every map is also a text list |
| The City, DHD, 211 and anyone who wants the data | An open HSDS 3.2 dataset in data/hsds/, CC BY 4.0 |
Screenshots
Web PWA at phone and laptop width, and the iPhone app. Every map is drawn on the device from the signed bundle.
What makes it different
- It stores nothing. No accounts, no intake, no analytics — there is no resident data to secure.
- Freshness is the product. Every listing shows its dates and a plain badge; nothing says "verified" unless a
person verified it.
- The data outlives the app. The directory is published separately as open data; if the app dies, it doesn't.
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