custovox.ai — Customer Intelligence MCPs
Listen deeper. Act faster.
NLP-powered MCP servers for business teams. Detect emotions, escalation risks and churn signals from customer calls, reviews, tickets and images.
Built for retail, e-commerce, SaaS and marketing agencies.
What is custovox.ai?
custovox.ai turns customer conversations into actionable business intelligence — using the same AI models used by Google, Amazon, Meta, Uber and Airbnb. Now accessible to any business.
Validated on 83,724 real customer conversations. Academic research — LUMEN Lab / IAE Lille.
MCP Servers
| Server | Description | Status |
|---|
custovox-sentiment | Multilingual sentiment (EN/FR/DE/ES/PT-BR) | Coming soon |
custovox-emotion | 6-emotion detection from customer text | Coming soon |
custovox-ticket-scorer | Priority + sentiment for support tickets | Coming soon |
custovox-review-analyzer | NLP analysis of Google, G2 & Trustpilot | Coming soon |
custovox-churn-signal | Churn risk from conversation sequences | Coming soon |
custovox-visual | Image analysis for hospitality & retail | Coming soon |
custovox-peace | PEACE™ Escalation Detection 0-100 | Proprietary |
Use Cases
- Market Research — Analyze thousands of reviews across markets and languages
- Competitive Analysis — Monitor competitor sentiment automatically
- Retail & E-commerce — Detect product issues from photos and reviews
- SaaS — Predict churn before it happens
- Marketing Agencies — Deliver NLP insights without building your own models
- Call Centers — Detect escalation in real time with PEACE™
Supported Languages
English · Français · Deutsch · Español · Português (BR)
Native models — no translation needed.
PEACE™ Algorithm
Score = Emotion x 0.45 + Intention x 0.40 + Sentiment x 0.15
Validated on 83,724 conversations. R2=0.848.
Links
Powered by transformers. MIT License.
