Chatty by PersonaliAI

Open-source AI agent trained on your store and content.Answers customer questions, captures leads, and books meetings on website, WhatsApp & Slack.

Chatty is an open-source, self-hostable Zendesk and Intercom alternative for stores and modern businesses that need autonomous AI customer support with human takeover, WooCommerce sync, and calendar scheduling.

Run the application containers on your own host while keeping Supabase Auth, Postgres, Storage, and Realtime managed. The same deployment contract works on a VPS, Railway, Render, or another Docker host without touching the live Supabase project.

Chatty Cloud (hosted) · Documentation · Data Processing (DPA) · Sub-processors · Performance Scorecard · Flow Builder · Widget Embed · Secure customer identity · Quick Start · Platform Runbook · MCP Server · AI Plugins · Omnichannel · WooCommerce

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Table of contents

• Why Chatty
• Live Dashboard Showcase (4K Retina)
• Performance Scorecard (A-F Auditing)
• Flow Builder & Integrations
• Widget Integration (3-Line Embed)
• Features
• 7-Channel Omnichannel Hub
• Visual Flow Builder Engine & Conditional Runtime
• WooCommerce Store Integration & Multimodal RAG
• LiveKit Voice Agent & SDKs
• Architecture
• Requirements
• Quick Start (Docker Compose)
• Self-Hosting, Step by Step
  • 1. Create and configure Supabase
  • 2. Apply the database schema
  • 3. Get your LLM key
  • 4. Configure environment variables

Why Chatty

Every hosted chatbot SaaS charges per-seat or per-message and holds your conversation data. Chatty is open-core: run it yourself for free, or use Chatty Cloud - our own hosted version of this exact repo, if you'd rather skip the ops work. Either way you get the same feature set - streaming chat, RAG over your own documents, meeting booking, lead capture, WhatsApp/Slack channels, and a full MCP server so an AI agent can run the whole dashboard for you.

Capability	Closed-source SaaS chatbots	Chatty
Data Ownership	Stored on third-party servers, vendor locked	Cloud: Hosted on Chatty Cloud with zero AI training guaranteeSelf-Host: 100% in your own private Supabase instance
Pricing	High per-seat fees & message overages	Self-host for $0 forever (MIT), or predictable flat-rate hosted cloud tiers
LLM Choice	Locked to vendor models	Bring your own (BYOK): Gemini, OpenAI, Claude, OpenRouter, or local models
Agent / MCP Access	None, or expensive enterprise add-on	Official 81-tool FastMCP server included (OAuth 2.0 PKCE & API Keys)
Source Code & License	Proprietary closed source	MIT Licensed — 100% open-source, forkable, auditable, run anywhere

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